Privacy Statement

Effective Date: April, 2025

Introduction

Eye on the Ground is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, and safeguard the personal information you provide when visiting our website or making donations in support of charities in the UK and abroad.

Information We Collect

1. Personal Information: When you make a donation, subscribe to our newsletter, or contact us, we collect personal information such as your name, email address, postal address, and payment details.
2. Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on our site.
3. Cookies: Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

Use of Information

We use the collected information for the following purposes:

1. Processing Donations: To process and acknowledge your donations, including sending receipts and updates about the impact of your contribution.
2. Communication: To provide you with information about our activities, upcoming events, and ways to support our mission, with your consent.
3. Website Improvement: To analyze and improve our website and services, ensuring we deliver the best possible user experience.

Sharing of Information

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties to process payments, manage communications, and comply with legal obligations.

• Service Providers: We work with third-party service providers to process donations and communications on our behalf. They have access to personal information only to perform these tasks and are obligated not to disclose or use it for other purposes.
• Charities: We may share your donation information with the charities you support, as required or permitted by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website employs industry-standard security protocols to ensure the confidentiality of your data.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Statement or as required by law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Your Rights

You have the right to access, update, or delete your personal information. You may also object to the processing of your data or withdraw consent at any time. To exercise these rights, please contact us at help@eyeontheground.org.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or for legal, technical, or operational reasons. We will notify you of significant changes through our website or directly via email, when possible.

Contact Us

If you have any questions or concerns about this Privacy Statement, please contact us at help@eyeontheground.org.

Thank you for supporting Eye on the Ground and helping us make a difference.